U.S. Consumer Product Safety Commission – Fast Track Recall with Health Canada

Release Date: April 17, 2025
Release Number: 25-DFC        

The North Face Recalls Women’s Shellista V Mid Waterproof Boots Due to Fall Hazard

Recall Summary

Name of Product: The North Face Women’s Shellista V Mid Waterproof Boots

Hazard: The hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer.

Remedy: Refund

Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash.  After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.

Consumer Contact: The North Face at 800 297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email at recall_wshellistaV@thenorthface.com, or online at https://www.thenorthface.com/en-us/help/product-recall or at thenorthface.com and click on “Product Recall” at the bottom of the page for more information.

Recall Details

Units: About 15,200 (In addition, about 5,900 were sold in Canada)

Description: This recall involves The North Face Women’s Shellista V Mid Waterproof Boots in sizes 5 through 11.  The boots have traditional lace-up closures and The North Face logo embossed on the side and imprinted on the insole. The boots were sold in white with style number NF0A8ADB3IE, gray with style number NF0A8ADB5IF, tan with style number NF0A8ADBHFQ and black with style number NF0A8ADBKT0. The style number is located on the label on the tongue of the boot. 

Incidents/Injuries:  The firm has received 28 reports of the top hook catching on the lace of the other boot, including 15 reports of minor injuries in the United States.

Sold at: The North Face stores, Dick’s Sporting Goods, Nordstrom, REI, and other stores nationwide, and online at thenorthface.com and other websites from September 2024 through January 2025 for about $165.

Importer: The North Face, a division of VF Outdoor LLC, of Denver, Colorado

Manufactured in:  Vietnam

Note: Health Canada’s news release is available at https://recalls-rappels.canada.ca/en/alert-recall/north-face-women-s-shellista-v-mid-waterproof-boots-recalled-due-potential-fall-hazard