THE NORTH FACE TRADE IN PROGRAM
Effective: 9/24/2024.
These terms replace the previous terms governing The North Face “Take Back” Program. Please read these terms carefully as the Program structure and availability has changed.
Valid in United States only. Must be 18 (or age of majority) or older. Employees, officers and directors of The North Face (including store associates at The North Face-owned retail and outlet stores) or VF Corporation (the parent company of The North Face) and its subsidiaries are not eligible for this promotion.
HOW IT WORKS: To receive a credit, participant donates used The North Face gear. Donation may be made in 1 of 2 ways:
- At The North Face-owned retail stores in the U.S. by providing to Store personnel OR
- Online at https://www.thenorthfacerenewed.com/tradein by printing a shipping label and submitting via designated courier service.
Eligible donations will result in a credit of $10, $30 or $50 depending on donated item’s original manufacturer’s suggested retail price (MSRP) and type of item donated. If your items are well-worn and don’t qualify to be renewed, we’ll still take them and recycle or donate them as part of our commitment to circularity.
For online donation: $5 will be deducted for shipping. Participant will receive credit via email at the email address provided. Allow approximately 10 to 14 days after shipping of item for receipt of credit.
Credit is a digital code redeemable for a discount on the purchase of merchandise at any The North Face-owned U.S. retail store or www.thenorthface.com. Credit is not a gift card. Credit expires the earlier of exhaustion of its value or 12 months after date of issuance. Credit is not redeemable for cash. Additional value cannot be loaded onto credit. No dormancy fees or service charges apply to use of credit. Credit is good only for original recipient of same and is not transferable. Credit may be combined with coupons, discounts, promotions or offers; without limitation, multiple credits may be used in a single transaction. No tax deduction/charitable benefit available for donation.
Receipt of credit is contingent upon determination of The North Face personnel (for in-store donation) or its third party representative (for online donation) that donated item qualifies (that is, item is gently-used and does not have significant wear, rips, stains, piling or other damage). For online donation, if item is not accepted, it will not be returned.
Not responsible for technological malfunctions/failures/errors in redeeming credit. Additional restrictions may apply.
The North Face’s decisions regarding Offer are final and binding. Participation signifies your agreement to these terms. Any attempt to defraud The North Face voids offer. The North Face reserves the right to modify Offer terms prospectively. Void where prohibited, taxed or restricted.