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About Us

Contact Us

Welcome to The North Face Customer Service! Please contact us by email, phone or mail to give us your feedback or ask any questions about our products or company. Thanks for taking the time to contact us.

Until August 1, 2008, we don't sell directly to consumers. Please see our online vendors or contact your local retailer to purchase our products.

The North Face

Customer Service

14450 Doolittle Drive
San Leandro, CA 94577

Quick Links

tnf_consumerservices@vfc.com

Telephone

(866) 715-3223, prompt 7

Hours

Monday - Friday
8:00am - 4:00pm (PST)

Find A Store

In the United States

Telephone

(866) 715-3223, prompt 7.
Monday-Friday,
8:00am-4:00pm Pacific time

Address

The North Face, Inc.
Customer Service
14450 Doolittle Drive
San Leandro, CA 94577 USA

In Canada

Telephone

1-800-501-3054
1-514-832-0040
Fax: 1-514-832-0062
Monday-Friday, 8:30am-5:00pm

Address

The North Face Canada
3260 Rue Guenette
Saint-Laurent, Quebec
H4S 2G5 Canada

In Europe

Telephone

(+39) 0423-683-100
Fax: (+39) 0423-683-120

Address

The North Face (Italy) S.r.l:
Via Levada 145
31040 Pederobba (TV) Italy